Legal Document

ba99 cancelled Terms and Conditions

Please read all the conditions below carefully before using this platform. By becoming a member, you are considered to have automatically accepted these terms.

Last updated: January 2025. ba99 cancelled reserves the right to amend these terms and conditions at any time — registered members will be notified by email when changes take effect.

Section 01

General Introduction and Applicability

ba99 cancelled is an online gaming and sports betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") form a legal agreement between ba99 cancelled and each individual using its services ("Member").

By accessing the site, creating an account, making a deposit, or participating in any game or bet, you are considered to have accepted the full Terms. If you do not agree with any part of these Terms, please refrain from using the service.

For details about ba99 cancelled's operations, service description and ownership, visit our About Us page. These Terms are always consistent with that information.

Section 02

Eligibility and Age Restriction

To open an account and use the services at ba99 cancelled, you must meet the following conditions:

  • You must be at least 21 years of age. 21+ No person under this age may use this platform.
  • You must provide accurate identity and contact information.
  • A person may open only one account. Operating multiple accounts is prohibited.
  • You are acting on your own behalf and are not managing an account on behalf of any third party.
  • You are depositing using your own personal funds and are not using money from any illegal source.

ba99 cancelled reserves the right to verify identity at any time. If required documents are not submitted, the account may be suspended or cancelled.

Section 03

Account Registration and Security

3.1 Registration Process

All information provided at the time of registration must be truthful, accurate and complete. Providing false information or concealing information may result in immediate account closure and forfeiture of the balance. After registration is complete, the mobile number must be confirmed via OTP verification.

3.2 Password and Login Security

It is your responsibility to keep your account login details fully confidential. Avoid sharing or disclosing your password to anyone. If you notice any suspicious activity on your account, inform the support team immediately. ba99 cancelled will never ask for your password via email or chat.

3.3 Account Transfer Prohibited

Selling, renting, gifting or transferring an account in any other way is strictly prohibited. If such activity is detected, both accounts will be cancelled.

Section 04

Deposit, Withdrawal and Payment Policy

4.1 Deposit Methods and Limits

ba99 cancelled currently accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit amount for each method is ৳500.

4.2 Withdrawal Methods and Processing Time

Winnings may be withdrawn using the same method used for the deposit. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes. However, in some cases a special verification process may cause it to take longer.

Before requesting a withdrawal, ensure that your account is fully verified and that the wagering requirements of any active bonus have been met.

4.3 Anti-Money Laundering

ba99 cancelled monitors suspicious financial transactions. If unusual movement of funds across multiple accounts or attempts to conceal identity are detected, the accounts concerned will be suspended immediately.

Section 05

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 will add ৳2,000 in bonus, bringing the total balance to ৳3,000. To withdraw the bonus, you must wager 10 times the bonus amount — in this case ৳2,000 × 10 = ৳20,000.

5.2 General Bonus Terms

  • Each bonus offer has its own wagering requirements, which are clearly communicated at the time the bonus is accepted.
  • A new bonus cannot be accepted without first cancelling an active bonus.
  • Bonus offers are personal and non-transferable.
  • ba99 cancelled reserves the right to modify or cancel any bonus program.
  • If bonus misuse is suspected, ba99 cancelled may withdraw the bonus pending investigation.

5.3 VIP Program and Cashback

Regular members can progress through five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. Each level includes a weekly cashback benefit. For example, a Gold level member who suffers a net loss of ৳20,000 in a given week will receive a maximum cashback of ৳140 (৳20,000 × 0.7%). Cashback is credited directly to the account.

Section 06

Prohibited Activities and Account Cancellation

Any of the following activities is strictly prohibited and, if detected, will result in immediate account cancellation and possible forfeiture of all balances:

  1. Operating multiple accounts or betting on behalf of others.
  2. Bonus abuse, artificially fulfilling wagering requirements, or collusive betting.
  3. Using software, bots, or automated systems to operate games.
  4. Deliberately exploiting technical errors or software bugs on the site.
  5. Depositing funds from illegal sources or money laundering.
  6. Threatening or abusing other members, support staff, or ba99 cancelled representatives.
  7. Attempting to verify an account using a false identity or fraudulent documents.

ba99 cancelled reserves the right to temporarily suspend an account while an investigation into any suspicious activity is ongoing. The outcome of the investigation will be considered final.

Section 07

Betting and Gaming Policy

7.1 Betting Limits

ba99 cancelled sets minimum and maximum betting limits for each game and sports market. These limits may change at any time and updates will be reflected on the site.

7.2 Bet Cancellation and Disputes

ba99 cancelled reserves the right to cancel a bet if required due to a technical error, data feed inaccuracy, or any other unavoidable reason. In such cases, the original bet amount will be refunded. In the event of a dispute, ba99 cancelled's decision is final.

7.3 Live Betting

ba99 cancelled is not responsible for any loss of internet connection or device issues during live match betting. Once a bet is confirmed, it cannot be changed or cancelled.

Section 08

Mobile Application Terms of Use

ba99 cancelled's Android (APK) and iOS apps are officially available. These full Terms apply to the installation and use of the app. Downloading the app through third parties or unofficial sources may pose security risks, and ba99 cancelled is not liable for this.

For any technical issues within the app, you can contact the support team via 24/7 live chat or email.

Section 09

Privacy and Personal Data Protection

ba99 cancelled is committed to protecting members' personal data. All transactions and data are secured through SSL encryption and modern security technology. Full details of how your information is collected, stored and used are provided in our Privacy Policy, which forms an integral part of these Terms.

Members' personal data is not sold or transferred to third parties without authorisation. However, information may be shared with authorities to meet legal obligations or for fraud investigation purposes.

Section 10

Responsible Gaming Policy

ba99 cancelled considers gaming a form of entertainment and is mindful that it should not have a negative impact on any member's life. The 21+ age rule is strictly enforced.

Members can set deposit limits, session limits, or a temporary break on their own account. To learn more about protection from problematic gaming behaviour, visit our Responsible Gaming page.

Section 11

Limitation of Liability

ba99 cancelled is not liable for any loss arising from the following circumstances:

  • Internet connectivity issues or disruption of third-party services.
  • Loss resulting from the user's own negligence or sharing a password with a third party.
  • Unexpected technical errors or server outages.
  • Financial loss arising from the member's own betting decisions.

If you have a dispute or complaint, contact the support team first. If it is not resolved, you must follow ba99 cancelled's dispute resolution process.

Section 12

Right to Suspend and Modify Services

ba99 cancelled reserves the right to take the following steps at any time, for any reason or no reason:

  • Temporarily or permanently discontinue any game, betting market, or service.
  • Modify, update, or restructure any part of the service.
  • Amend the Terms and Conditions — members will be notified before changes take effect.
  • Temporarily close the site for technical maintenance.
Section 13

Customer Service and Contact

ba99 cancelled's support team is available seven days a week, twenty-four hours a day to assist members. Support is available in both Bengali and English. Contact channels:

  • Live Chat: A chat session can be started directly from any page on the site.
  • Email: [email protected] (Emails are replied to as quickly as possible.)

Answers to frequently asked questions are available in our FAQ section — in many cases you may find a solution there before needing to contact support.

Section 14

Applicable Law and Jurisdiction

These Terms are governed in accordance with applicable international online gaming regulations. Any dispute will first be addressed through negotiation. If negotiation does not resolve the matter, it will be settled through mediation. Both parties agree to this process by using ba99 cancelled's services.

Section 15

Severability and Completeness of Terms

If any clause of these Terms is found to be legally unenforceable or invalid, the remaining clauses will continue in full force. This document constitutes the entire agreement between ba99 cancelled and the member and replaces all prior oral or written discussions.

If ba99 cancelled does not enforce any clause of these Terms, that will not be considered a waiver of that clause. ba99 cancelled reserves the right to enforce these Terms again at any time.